With COVID-19 forcing many of our habits and behaviors to fundamentally change, it has underwritten extensive and profound digital transformation of life. We now work remotely, consult our doctor via telemedicine, use apps to monitor our movements, and consume a dizzying array of online content. It should perhaps come as no surprise, therefore, that a recent report from DellEMC views digital transformation as crucial to the recovery of businesses after COVID.
“Prior to recent disruption, the pace of transformation was lagging — making the imperative to transform in recent months even more challenging,” the report says. “In response to these turbulent times, however, we’ve seen a major acceleration in digital transformation.”
Historically, however, digital transformation has not been something that organizations have done particularly well, with success rates often below 10%. For instance, a pre-pandemic report from MIT Sloan showed how pedestrian many digital transformation efforts actually were.